MIM312 gateway support
Sales support
Please use the Enquiry form or contact mail@controls.plus with subject "Sales"
If you prefer, call (+44) (0) 161 939 0309 so we can discuss the issue and answer any questions.
Key FAQs
Any controller, either hardware or software, that includes a BACnet CLIENT. The MIM312 gateway has a BACnet SERVER interface and must be connected to a client.
Can I use a MIM312 with FIN Stack?
Yes. FIN Stack includes a fully certified BACnet client connector. Either custom hardware like an industrial computer with FIN Stack installed, or an Edge controller can be used. ControlsPlus Solutions offers a discount if a MIM312 gateway is ordered at the same time as a Siemens F200 FIN Stack Edge controller.
How is the MIM312 gateway configured?
The hardware has a built-in web server for configuration - standard web browser interface.
Can I purchase the hardware to test before licensing the driver?
Yes, this is the recommended approach. Buy the hardware, make sure that it meets your requirements, and then when you are ready buy the license (unlock code) for the number of points you need. The unlock code is delivered by email.
How do I purchase a license for the driver?
The license (unlock code) for the driver is available in four options: 500 points limit, 1000 points limit, 2000 points limit, 4000 points limit. The unlock is linked to the serial number of the hardware gateway. Please use the enquiry form to get price information.
Does ControlsPlus Solutions offer a trial license?
Yes, it is built in. Even without a license (unlock code) the driver in the MIM312 runs for two hours every time the hardware is re-started. You can re-start as many times as you want to test, set-up and commission the gateway. When you purchase an unlock code it removes the two hour limit but leaves all the initialization and set-up unchanged.
I need to connect to a legacy system other than the six that this gateway offers. Are future releases planned?
Future drivers depend on demand, so please contact ControlsPlus Solutions with your requirements so that we know where to focus future work. MaxLine have nearly 40 different drivers for Tridium Niagara ® systems which may include your requirements if you are Niagara certified.
If you prefer, call (+44) (0) 161 939 0309 so we can discuss the issue and answer any questions.
Key FAQs
Any controller, either hardware or software, that includes a BACnet CLIENT. The MIM312 gateway has a BACnet SERVER interface and must be connected to a client.
Yes. FIN Stack includes a fully certified BACnet client connector. Either custom hardware like an industrial computer with FIN Stack installed, or an Edge controller can be used. ControlsPlus Solutions offers a discount if a MIM312 gateway is ordered at the same time as a Siemens F200 FIN Stack Edge controller.
The hardware has a built-in web server for configuration - standard web browser interface.
Yes, this is the recommended approach. Buy the hardware, make sure that it meets your requirements, and then when you are ready buy the license (unlock code) for the number of points you need. The unlock code is delivered by email.
The license (unlock code) for the driver is available in four options: 500 points limit, 1000 points limit, 2000 points limit, 4000 points limit. The unlock is linked to the serial number of the hardware gateway. Please use the enquiry form to get price information.
Does ControlsPlus Solutions offer a trial license?
Yes, it is built in. Even without a license (unlock code) the driver in the MIM312 runs for two hours every time the hardware is re-started. You can re-start as many times as you want to test, set-up and commission the gateway. When you purchase an unlock code it removes the two hour limit but leaves all the initialization and set-up unchanged.
Future drivers depend on demand, so please contact ControlsPlus Solutions with your requirements so that we know where to focus future work. MaxLine have nearly 40 different drivers for Tridium Niagara ® systems which may include your requirements if you are Niagara certified.
Technical Support
Please contact mail@controls.plus with subject "Technical support" Please attach screen-shots that show the issue, and relevant further information such as layout diagram for the site, etc. All information is treated in strictest confidence.
More than ten years experience of supporting SIs with software products has shown that an email with screenshots is usually the best way to communicate a technical issue. If you prefer, call (+44) (0) 161 939 0309 or first send an email and then follow up with a call so we can discuss the issue described in the email.
More than ten years experience of supporting SIs with software products has shown that an email with screenshots is usually the best way to communicate a technical issue. If you prefer, call (+44) (0) 161 939 0309 or first send an email and then follow up with a call so we can discuss the issue described in the email.
CONTROLSPLUS SOLUTIONS LTD
Company number 7352212, registered in England & Wales
VAT identity GB 997 0079 75
Registered address (no office at this location)
Mayroyd Cottage, Mayroyd Lane, Hebden Bridge HX7 8NS, UK
Company number 7352212, registered in England & Wales
VAT identity GB 997 0079 75
Registered address (no office at this location)
Mayroyd Cottage, Mayroyd Lane, Hebden Bridge HX7 8NS, UK
Internet sites:
All products: https://controlsplus.uk.com
FIN Stack: https://controlsplus.uk.com/finstack
Niagara Drivers: https://niagaradrivers.com
Contact:
Mail: mail@controls.plus
Phone and mobile/cellphone: (+44) (0) 161 939 0309
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